Shipping Policy

Thank you for visiting and shopping at Boss Components. Following are the terms and conditions that constitute our Shipping Policy.

International and Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

International charges vary.

Shipment method	Estimated delivery time	Shipment cost
Standard	3-7 business days	$10.00
Express	2 business days	$12.95

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Boss Components ships to addresses worldwide some restrictions can occur internationally. If there is any issues with your order we will contact you to resolve the matter.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Boss Components ships DDP — Delivered Duty Paid. We prepay all customs duties, import taxes and tariffs before your order leaves Adelaide, so the price you pay at checkout is the final price and there is nothing extra to pay on delivery. If a carrier ever bills you for duty, tax or a clearance charge, email sales@bosscomponents.com.au with the paperwork and we will reimburse you in full. Full detail for US orders is set out in our US Buyers Guide.

Damages and lost items

In the unlikely event your item is lost or damaged Boss Components will ensure you are not left out of pocket and your issues are resolved as soon as possible.

You will have the option to have a replacement order sent free of charge or the can be order refunded. If you have not received your order or it is damaged, please contact us at sales@bosscomponents.com.au

Please save all packaging materials and damaged goods for return shipment as we will require them for postage claim.